Last updated: [05.07.2023]

At The Comfort Zone, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website or avail of our services. By accessing or using our website, you consent to the practices described in this policy.

Information We Collect

1. Personal Information: When you visit our website or book an appointment, we may collect certain personally identifiable information from you, including but not limited to your name, contact details, email address, and other information you provide to us voluntarily.

2. Non-Personal Information: We may also gather non-personal information such as your IP address, browser type, device information, and cookies for analytical purposes, to improve our website, and to understand how visitors use our site.

Use of Information

1. To Provide Services: We use the collected information to schedule appointments, provide treatments, and deliver services you have requested from us.

2. Communication: We may use your contact information to respond to enquiries, send appointment reminders, newsletters, and other relevant communications about our services. You can opt-out of marketing communications at any time.

3. Improve User Experience: Non-personal information helps us analyse website traffic patterns, track user interactions, and optimise our website’s performance and design.

4. Legal Obligations: We may use or disclose your information if required to comply with legal obligations or respond to lawful requests.

Data Security

We take data security seriously and implement appropriate measures to safeguard your information. However, please note that no method of data transmission over the internet or electronic storage is entirely secure. We strive to protect your personal information, but we cannot guarantee absolute security.

Third-Party Services

We may use third-party services to enhance your experience, such as appointment scheduling platforms or analytical tools. These third-party providers have their own privacy policies, and we encourage you to review them separately.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Your Rights

You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information on our contact page.

Cookies

Our website uses cookies to enhance your user experience. You can control and manage cookies through your browser settings.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with the revised date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.